Scott Caddow

Join us for one of our ClientBase Training Programs.  We offer in-office training, web-based group training and individual training options.

Background & History:

Scott Caddow brings a unique perspective to agency owners and managers looking for help maximizing their use of Clientbase and related technologies. Not only is he a Trams Certified Consultant with many years helping agencies use Clientbase, but also an agency owner for over 24 years. His knowledge of Clientbase and best practices are not just academic, but from years of use of the tools over many generations of enhancements.

Scott has been a Travel Agency owner that has evolved through many different business models over his years in business, from start up to multiple locations to adding home based agents and many in between. This constant change has given him a perspective on technology and tools that has allowed success in a variety of business models. Many of these he shares with travel industry peers to help strengthen their businesses. Scott consults on many technology related issues including Social Media, Hosted Severs and Phone Systems, Video Marketing, Online Webinars and Cruise Nights and remote access to ClientBase.

 Scott  has worked closely with Lee Rosen, founder of Trams, Inc. for many years; as a customer, beta tester, trainer and as a test agency for many products before being released to the public. Scott has been a featured keynote speaker at Trams Tech U, Trams Summer Camp, has taught classes at Signature Travel Network events and many other local and national industry educational events.

Description of Services:

Consulting & Training Specialties:

  • Transition to Clientbase and Trams for new users
  • Owner, Manager and Employee Training of Clientbase
  • Owner, Manager and Employee Training of Signature Travel Network technology tools.
  • Enterprise Class hosted business phones systems.
  • Video E-mail, Video Conference, Video Broadcasting software and services.
  • Using Social Media, Video and Content to increase revenue.